Item Personalization

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Shipping:

Standard EU orders take 12-14 Working Days including production and shipping.We are sending all our Orders with GLS door to door.
Rush orders take 8-10 Working Days, including production and shipping. Please choose the LEAD TIME option Personalizer.Extra Fee: 65 EUR.
All countries in the European Union are fully exempt from customs duties.

Returns:

All our pieces are made by hand to order, meaning each one is as unique as you!
We can only accept returns/exchanges on faulty items, and can not accept returns due to change of mind unfortunately, as all pieces are one off made to order. All sales are final once placed on site.

  • Warranty
  • We provide a 12 - month warranty on all neon signs.
  • We offer the latest LED neon flex technology which is both stronger & lighter than glass neon. All of our signs come with a 12-month manufacturer warranty covering faulty items (indoor use only)

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